Why choose Pivotstar for your team?
We have uniforms for every type of team and budget. We make our Ready to Roll and Designed to Roll uniforms from high-quality athletic fabric which makes them super comfortable. No more clammy cotton or sweaty synthetics! Our Ready to Roll and Designed to Roll uniforms are velcro-resistant and almost impossible to rip. Your Pivotstar uniforms will last 4-6 seasons of roller derby and still look great. You should be focusing on playing roller derby! Not replacing your jerseys every year. Most Importantly – We know derby! And we know how busy you are! That’s why we’re here to help you every step of the way. So you get uniforms your team loves – no drama, guaranteed.
Designed to Roll Jerseys vs Ready to Roll Jerseys.
Designed to Roll Jerseys are custom designed and sublimated for each team. We work with you to create a work of art and then print the entire jersey, top to bottom with your design, logos, name and number. Ready to Roll Jerseys are just that, already made and ready to ship! We have a wide range of colours, fits and sizes available but keep in mind, whats left, is left. We are no longer making more of these.
Do you make Women's, Men's and Junior jerseys?
We make jerseys for all body types, preferences, ages and gender. We have decided not to label our sizing by "women's" or "men's" as you are free to wear what allows you to be comfortable. Our Unisex Sleeved Jersey looks great on everyone even though it is sized and structured off of a masculine fit.
How do the styles differ?
We have a range of style options, but our most popular ones were developed in collaboration with real derby skaters. Our Form Fit Jersey is a fitted shirt that is flattering on a wide range of body types. Our Sport Fit Jersey is a looser fit with a higher neckline. The Feminine Sleeved Jersey has a curve fit and the Unisex Sleeved Jersey has more of a boxy fit that is comparable to a standard masculine t-shirt. All are made using the same high quality, velcro-resistant material.
Can I lengthen or shorten my jersey?
We have adjusted our patterns to best fit all the needs that people have requested from us over the years. To best serve our customers and get orders out within a reasonable timeline we are not able to offer any modifications to our current styles.
Do these jerseys comply with WFTDA regulations?
Yes, these jerseys have been developed specifically for roller derby athletes. All uniforms comply with WFTDA uniform specifications eg. contrast panel sizing. Printing names and numbers will follow WFTDA uniform guidelines unless specified otherwise
What is your standard turn around time?
Our Ready to Roll jerseys are just that, ready to go! We can have them packed up and on their way to you in as little as 5 days. Our Designed To Roll jerseys are custom made for each team and skater. To begin the process we ask for 2 weeks to go through the design process and once we have the final mock-up approved and ready for print, we can have them ready for you within 6-8 weeks. This time allows us to create all the artwork digitally, print each jersey top to bottom using dye sublimation and then cut and sew. Please note that Jan to June are our bust months so the sooner you can get an order in, the better.
How durable is your fabric?
Our Ready to Roll Uniform Jerseys are made with a mid-weight supplex that is highly durable and long-lasting. Our Designed to Roll Uniform Jerseys are made with our patented FLYLYTE fabric that is ultra lightweight and beyond comfy! All Pivotstar roller derby uniforms are constructed from high-quality Athletic Supplex (92% Polyester 8% Spandex). This fabric is AWESOME because it is super comfy, sweat wicking, anti-bacterial and it doesn’t snag on velcro! We’re proud to manufacture our Ready and Designed to Roll shirts right here in Canada.
How do I place a team order?
You can either order one by one using our online ordering page (highly recommended if ordering 5 or less). Or you can fill out our order form and email to firstname.lastname@example.org (highly recommended if ordering more than 5). This is for Designed to Roll jerseys only and we must have your team's artwork on file. If you're ordering for the first time, you'll need to email us to get the design done first at email@example.com. All Ready to Roll Jerseys can be ordered on their specific pages on this website. Please check pages for available colours and quantities.
How do I order just for me?
If ordering 4 or less you can pay and order your team's custom jersey online. This is for Designed to Roll jerseys only and we must have your team's artwork on file. If you're ordering for the first time, you'll need to email us to get the design done first at firstname.lastname@example.org. All Ready to Roll Jerseys can be ordered on their specific pages on this website. Please check pages for available colours and quantities.
Do you have any minimums?
Nope! You can order 1 jersey if that's all you need and we won't charge you extra for doing so. We understand sometimes you just lose a jersey or maybe you added a new skater, we got you.
I have another question!
We’re happy to answer any of your questions, email us at email@example.com. We’re here to make this process as stress free as possible!
Shipping & General Questions
Where are you located?
Our studio is in Bradford, ON, Canada. We are make all our items right here in Canada and fall under the NAFTA trade aggreement. This means if you're ordering from the USA you will not pay any duties or taxes on your purchase. If you are ordering from outside of Canada/USA, there may be customs fees incurred at the border. These are the full responsibility of the customer, so please check beforehand to see if you will have to pay additional charges for the delivery of your package. Shipping is calculated using the Canada Post/USPS Module which calculates accurate pricing based on the size and weight of the item being purchased. If you have questions about the shipping costs please send us an email to firstname.lastname@example.org and we’ll do our best to help out!
How long to ship within Canada?
Becuase Canada is so huge it really depends on where we're shipping to. If its within Ontario, once yourpackage is ready it will take roughly 2-3 days. If you're within a province or two from us it will be around 3-5 days. If you're on the far West or far East side of the country it will take between 5-10 business days. Please keep the distance your package is traveling in mind when selecting your shipping method.
How long to ship to the USA?
Once your package is ready it can take between 5-10 business days to arrive. If you select DHL Express as your shipping method it will arrive within 1-3 business days. If you select USPS/Canada Post it can take from 5-10 business days. Please keep in mind the distance your package needs to travel when selecting your shipping method. We ship everything from our studio in Bradford, ON Canada (near Toronto). Please note: All USA shipping options may vary due to time in customs clearance.
Do you ship international?
We sure do! Please be advised that outside of Canada/USA you may end up paying duties and taxes. Small Packet International Air – 8-12 Business Days (NOTE this option does not have tracking information) Tracked Packet International – 6-10 Business Days Xpresspost International – 5-8 Business Days
What are your business hours?
We have a studio only, not an actual location for drop-ins. We typically work Mon-Fri in the office & studio between the hours of 9-5 (EST). So if you need to get in touch with us right away, these are the best days/times to reach us. We keep our weekends open as most of us here are skaters as well and have games all over. You know how it is ;)
What form of payments do you accept?
We accept all major credit cards as well as PayPal and E-transfers (Canada Only). If you are having problems with processing your order, please contact us at email@example.com and we will help you out!
Returns and Exchanges.
Stock items may be returned for a refund/exchange up to 30 days from purchase, please contact us to get the information on returning/exchanging an item. Items must be unworn and unwashed with the original tags still on. Please check your order before washing, customizing, or taking to the printer!!! We cannot exchange or refund items after they have been altered in any way. No refunds or exchanges on custom orders. Shipping is non refundable. There will be no refunds or exchanges on any printed/customized orders, when ordering please make sure to TRIPLE check your information before approval. If we made a mistake or there is a default, we will replace your item.